Database FAQs

Frequently Asked Questions, Tutorials, and Help for the my.FBLA-PBL database system


Tutorials

How to login as a chapter adviser?

How do I register members?

 


Database and Membership Frequently Asked Questions

How can I make a credit card payment for my dues?

Do you accept check payments?

Where can I get a copy of your W-9 form?

How do I download a copy of my open invoice?

How do I view a roster list of all my active, paid members?

How can I download a copy of my paid invoice or payment confirmation?

How do I access the Business Achievement Awards (BAA)?

How do I access the Community Service Awards (CSA)?

How do I access the Chapter Challenge programs (Super Sweeps, Non-Stop November, and Action Awareness)?

How can I fix incorrect or misspelled student names?

How can I get training on the new database?

Where is my chapter number?

How do I login with my chapter number and the password “service”?

The email link I received to activate my account says “expired”?

When I login, why am I seeing a student or parent/chaperone name under “My Profile”? Shouldn’t I see my information?

I’ve had a number of relationships with FBLA-PBL, but I don’t see my FBLA/PBL/Professional membership under “My Profile”?

How do I assign another person management rights for my chapter?

I added members or updated my information, but I don’t see the changes when I refresh?

Why is my account showing an unpaid balance?

 

 


How can I make a credit card payment for my dues?

  1. Sign into your my.fbla-pbl.org account
  2. Select “Advisers” and “Manage Your Chapter” from the left menu
  3. Select the blue “Make Credit Card Payments” button
  4. Change the dropdown to your school name and click “Next
  5. Select the open orders you want to pay, and click “Pay” to advance to the payment processing page

 

Do you accept check payments?

Yes, we accept check payments. Download a copy of your invoice and include it in the mailed envelope. Instructions to access your invoice can be found two questions down.

 

Where can I get get a copy of your W-9 form?

We have copies of our W-9 available here.

 

How do I download a copy of my open invoice?

  1. Sign into your my.fbla-pbl.org account
  2. Select “Advisers” and “Manage Your Chapter” from the left menu
  3. Select the blue “Your Chapter” button
  4. Choose the option on the bottom of the list that says “View/Print Invoice
    1. Note that this option loads data from a de-normalized dataset that is refreshed every 4 hours (3am, 7am, 11am, 3pm, 7pm, 11pm Eastern).
  5. Check the students you want included in the payment total and print

 

How do I view a roster list of all my active, paid members?

  1. Sign into your my.fbla-pbl.org account
  2. Select “Advisers” and “Manage Your Chapter” from the left menu
  3. Select the blue “Your Chapter” button
  4. Choose the option on the list that says “View Paid Students and PD Members
    1. Note that this option loads data from a de-normalized dataset that is refreshed every 4 hours (3am, 7am, 11am, 3pm, 7pm, 11pm Eastern).
  5. It can be difficult to get a count with the way this roster page is formatted, but you can download the information onto a spreadsheet by selecting “Tools” then “Export to CSV

 

How can I download a copy of my paid invoice or payment confirmation?

  1. Sign into your my.fbla-pbl.org account
  2. Select “Advisers” and “Manage Your Chapter” from the left menu
  3. Select the blue “Your Chapter” button
  4. Choose the option that says “Manage Chapter Profile
  5. Select the “Purchases” tab and find your statements under the “Recent Invoices” or “Recent Payments” menu option

 

How do I access the Business Achievement Awards (BAA)?

  1. Sign into your my.fbla-pbl.org account
  2. Select “Advisers” and “Manage Your Chapter” from the left menu
  3. Select the blue “National Programs” button
  4. From the National Programs page there are 2 different places you may need to go:
    1. Do new registrations by selecting “View Students for BAA
    2. Review current registrations and submit completed projects by selecting “Access web.fbla-pbl.org Adviser Area”, then the list option for “FBLA BUSINESS ACHIEVEMENT AWARDS (BAA-ONLINE)

 

How do I access the Community Service Awards (CSA)?

  1. Sign into your my.fbla-pbl.org account
  2. Select “Advisers” and “Manage Your Chapter” from the left menu
  3. Select the blue “National Programs” button
  4. From the National Programs page there are 2 different places you may need to go:
    1. Do new registrations by selecting “View Students for CSA
    2. Review current registrations and submit completed projects by selecting “Access web.fbla-pbl.org Adviser Area”, then the list option for “FBLA COMMUNITY SERVICE AWARDS (CSA-ONLINE)

 

How do I access the Chapter Challenge programs (Super Sweeps, Non-Stop November, and Action Awareness)?

  1. Sign into your my.fbla-pbl.org account
  2. Select “Advisers” and “Manage Your Chapter” from the left menu
  3. Select the blue “National Programs” button
  4. Select “Access web.fbla-pbl.org Adviser Area”, then the list option for “FBLA CHAPTER CHALLENGE DASHBOARD

 

How can I fix incorrect or misspelled student names?

Unfortunately, advisers can’t make edits to student names, but we can assist. Please compile a quick list of the changes you need and send it to membership@fbla.org.

 

How can I get training on the new database?

You can view our saved database webinars for help using the system.

 

Where is my chapter number?

FBLA-PBL no longer uses chapter numbers. We previously assigned them to use as the login for your chapter, but now all advisers and members have logins tied to email addresses. Your chapter and all individual members will have a record number, which you will find under the Overview tab in your individual or chapter profile.

If you’d like to view your former chapter number:

  • Navigate to Advisers > Manage Chapter
  • Click Your Chapter > View Profile > Account tab. Your former chapter number is in the FBLA Organization ID field.

 

How do I login with my chapter number and the password “service”?

All users now login to my.FBLA-PBL with an email address and a self-chosen password. The FBLA-PBL National Center does not have access to your password. If you need to reset your password please use this form.

 

The email link I received to activate my account says “expired”?

For security reasons, some email systems alter emailed links which can break their functionality. Contact us at membership@fbla.org and we will manually create a password for you. We recommend logging in and changing the password to something more secure once you can access your account.

 

When I login, why am I seeing a student or parent/chaperone name under “My Profile”? Shouldn’t I see my information?

This means your email was used under a student or parent/chaperone profile in the former database. Contact us at membership@fbla.org and we will create the correct relationship for you.

 

I’ve had a number of relationships with FBLA-PBL, but I don’t see my FBLA/PBL/Professional membership under “My Profile”?

Thank you for your long-term dedication to FBLA-PBL. Most likely your different memberships were created under different record numbers in the former database. Contact us at membership@fbla.org and we will create one unified account that gives you access to your entire FBLA-PBL history.

 

How do I assign another person management rights for my chapter?

Your co-advisers will have management permissions for your chapter. You can also assign a student and even add a bookkeeper to make payments on your account. Login to your account and navigate to Advisers > Manage Chapter > Your Chapter > View/Edit Advisers. Scroll to either “Student Chapter Manager” or “Bookkeeper” and click “Add New“. Enter the First, Last and Email (you can ignore Title) and click “Add“. If the user is new, they will receive an email to activate their account. If they are an existing user, they will see the chapter option next time they log in.

 

I added members or updated my information, but I don’t see the changes when I refresh?

Data is updated in real-time. However, the database tables are only refreshed every four hours. At that point, you will see the most up-to-date information displayed on your profile and in your chapter account. You will receive email confirmations when you add members and register for conferences. If you don’t receive an email or you don’t see updated information after a 4-hour period, please contact us at membership@fbla.org.

 

Why is my account showing an unpaid balance?

If you login to your account the first time and you see an unpaid balance, most likely it is your Professional Division membership dues, or the Professional Division membership dues for PD members affiliated with your chapter. You can get more details on the exact charges by clicking “Make Payment“.