Database FAQs

Instructions and FAQs for my.FBLA-PBL

Instructions

How to login as a chapter adviser?

How do I register members?

FAQs

How can I get training on the new database?

Where is my chapter number?

How do I login with my chapter number and the password “service”?

How do I create my.FBLA-PBL account?

The email link I received to activate my account says “expired”?

When I login, why am I seeing a student or parent/chaperone name under “My Profile”? Shouldn’t I see my information?

I’ve had a number of relationships with FBLA-PBL, but I don’t see my FBLA/PBL/Professional membership under “My Profile”?

How do I assign another person management rights for my chapter?

I added members or updated my information, but I don’t see the changes when I refresh?

I removed graduated members, but they’re still showing on my roster

How do I register my students for the BAA/CMAP?

Why is my account showing an unpaid balance?

How can I get training on the new database?

Register for the webinar on September 4 at 4 p.m. eastern time. We’ll also post the archive of the webinar online after the session.

Where is my chapter number?

FBLA-PBL no longer uses chapter numbers. All advisers and members have a unique, unified login which is your email address. Your chapter and all individual members will have a record number, which you will find under the Overview tab in your individual or chapter profile.

If you’d like to view your former chapter number:

  • Navigate to Advisers > Manage Chapter
  • Click Your Chapter > View Profile > Account tab. Your former chapter number is in the FBLA Organization ID field.

How do I login with my chapter number and the password “service”?

All users now login to my.FBLA-PBL with an email address and a self-chosen password. The FBLA-PBL National Center does not have access to your password. If you need to reset your password please use this form.

How do I create my.FBLA-PBL account?

Start here and enter your email address. If your email address is not in the system, fill out the form and we’ll update your account with your email address and send you login instructions.

The email link I received to activate my account says “expired”?

For security reasons, some email systems alter the link you need to activate your account. Contact us at my.FBLA-PBL@fbla.org and we will manually create a password for you. We recommend logging in and changing the password to something more secure once you can access your account.

When I login, why am I seeing a student or parent/chaperone name under “My Profile”? Shouldn’t I see my information?

This means your email was used under a student or parent/chaperone profile in the former database. Contact us at my.FBLA-PBL@fbla.org and we will create the correct relationship for you.

I’ve had a number of relationships with FBLA-PBL, but I don’t see my FBLA/PBL/Professional membership under “My Profile”?

Thank you for your long-term dedication to FBLA-PBL. Most likely your different memberships were created under different record numbers in the former database. Contact us at my.FBLA-PBL@fbla.org and we will create one unified account that gives you access to your entire FBLA-PBL history.

How do I assign another person management rights for my chapter?

Your co-advisers will have management permissions for your chapter. You can also assign a student and even add a bookkeeper to make payments on your account. Login to your account and navigate to Advisers > Manage Chapter > Your Chapter > View/Edit Advisers. Scroll to either “Student Chapter Manager” or “Bookkeeper” and click “Add New”. Enter the First, Last and Email (you can ignore Title) and click “Add”. If the user is new, they will receive an email to activate their account. If they are an existing user, they will see the chapter option next time they log in.

I added members or updated my information, but I don’t see the changes when I refresh?

Data is updated in real-time. However, the database tables are refreshed every four hours. At that point, you will see the most up-to-date information displayed on your profile and in your chapter account. You will receive email confirmations when you add members and register for conferences. If you don’t receive an email or you don’t see updated information after a 4-hour period, please contact us at my.FBLA-PBL@fbla.org.

I removed graduated members, but they’re still showing on my roster.

The database tables are updated every 4 hours, so the changes should show up soon. If you don’t see the changes take effect the following morning, please email my.FBLA-PBL@fbla.org.

How do I register my students for the BAA/CMAP?

Students registration is no longer required for FBLA-PBL awards programs. Members save their work locally and once advisers verify members have completed the activities, they submit a recognition form, which will be available on September 1st.

Why is my account showing an unpaid balance?

If you login to your account the first time and you see an unpaid balance, most likely it is a) your Professional Division membership dues, or b) the Professional Division membership dues for PD members attached to your chapter. You can get more details on the exact charges by clicking “Make Payment”.